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Return Policy
- Before returning the product, you must have contacted the service department of Etherel.gr at tel. 210-6201700.
- Returns must be made within 14 calendar days from the date of receipt and return conditions must be met (eg the product must not be opened and in excellent condition therefore we recommend sending the product in a suitable package – not an envelope).
- Returns should be made by courier company ELTA COURIER and not by post.
- In case of using the product or altering their original packaging, the return is not accepted.
- Your refunds are made within 30 days of returning and receiving the products from our company.
- In case of invoicing, the return must be made with a delivery note.
- In case the return is not made within 14 calendar days from the day of receipt or some of the return conditions are not met, etherel.gr has the right not to accept the products back and not to proceed with a replacement their.
The address to which the products will be returned is:
TASIOPOULOU ASIMINA – El. Venizelou 105, PC. 146 71 N.Erythrea Attica tel. 210-6201700
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- In case of defective product or shipping error, we proceed with the replacement or refund corresponding to the value of the products, following the following Return Procedure:
- Pack and send the package with the products with the cooperating courier company of ethereal.gr (ELTA COURIER) and at the recipient’s expense. In the shipping package, you will have placed a note informing us of the problem that has arisen with the returned product, as well as the proof of purchase.
- If the return conditions apply, we will proceed with a relative replacement or credit of the corresponding amount to your bank account or credit if the initial payment was made in this way.
- In case the package arrives and it is proved that the return conditions do not apply, the product will not be accepted. It will be returned to the customer and the shipping costs will be borne by him.
- Before returning the product, you must have contacted the service department of Etherel.gr at tel. 210-6201700.
- Returns must be made within 14 calendar days from the date of receipt and return conditions must be met (eg the product must not be opened and in excellent condition therefore we recommend sending the product in a suitable package – not an envelope).
- Returns should be made by courier company ELTA COURIER and not by post.
- In case of using the product or altering their original packaging, the return is not accepted.
- Your refunds are made within 30 days of returning and receiving the products from our company.
- In case of invoicing, the return must be made with a delivery note.
- In case the return is not made within 14 calendar days from the day of receipt or some of the return conditions are not met, etherel.gr has the right not to accept the products back and not to proceed with a replacement their.
The address to which the products will be returned is:
TASIOPOULOU ASIMINA – El. Venizelou 105, PC. 146 71 N.Erythrea Attica tel. 210-6201700
-
-
- In case of defective product or shipping error, we proceed with the replacement or refund corresponding to the value of the products, following the following Return Procedure:
- Pack and send the package with the products with the cooperating courier company of ethereal.gr (ELTA COURIER) and at the recipient’s expense. In the shipping package, you will have placed a note informing us of the problem that has arisen with the returned product, as well as the proof of purchase.
- If the return conditions apply, we will proceed with a relative replacement or credit of the corresponding amount to your bank account or credit if the initial payment was made in this way.
- In case the package arrives and it is proved that the return conditions do not apply, the product will not be accepted. It will be returned to the customer and the shipping costs will be borne by him.
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